T&Cs (General)
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Drop-in classes, class packs and unlimited passes purchased at the studio or online are non-refundable.
The 30 days unlimited Intro Offer is non-refundable and non-extendable. It is 30 consecutive days and once started it cannot be interrupted. This is also the same for the 2-4-1 which expired within 7 days of the first visit to the studio under this pass. -
All class packs, monthly passes and the Intro Offers activate on the date of first booking. Once the first class is booked you cannot book another class on a previous date. You can only book classes on dates that fall after your activation date.
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We strongly recommend that you book your class in advance as we have a limited number of spaces. If the class is fully booked you can join the waitlist. Please note, you will need to have a valid payment option to join.
If you are on the waitlist and a space opens up (due to a cancellation) and you are next in line, you will receive an auto-email notifying you that you have been added to the class register. This service is fully automated and can reach you at any time.
If you receive the notification email at short notice (less than 1 hour) and cannot attend the class please email us at ashtangacheshire@yahoo.com to let us know.
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5 class packs are valid for 30 Days. 10 class packs are valid for 60 days. Class packs cannot be extended beyond the stated period. Intro Offer and monthly memberships cannot be extended or transferred to another client.
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If you booked a class but can no longer attend, you must cancel the class. The easiest way to cancel is via the MindBody app. You can also cancel via email (hello@ashtangacheshirestudios.co.uk) but please be aware of our policy below.
Class cancellation policy is 2 hour. If you do not cancel prior to this time, one credit from your class pack, or your drop-in credit will be taken. There is no additional charge.
‘Early cancel’ (up to 2 hours before class) will put the class credit back on your account and you will be able to use it again in the future. If you ‘late cancel’ (i.e. after the 2 hour cancellation period) no credit will be returned to your account.
Credit on account or refund will be provided if the class is cancelled by the studio.
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There is a minimum term of 3 months commitment to our Unlimited studio & off-peak membership contracts (excluding PAYG excluding annual Membership). You can ‘pause’ your Direct Debit or annual membership for one month at a time should you need to, but you must notify the studio before the date your next payment is due. The membership can only be ‘paused’ for complete months at a time, not for days or weeks. You can terminate anytime after the first 3 months.
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All workshops and courses purchased at the studio or online are non-refundable or transferable.
If you can no longer attend a workshop a minimum of 24 hours notice must be given otherwise is fully charged.
Credit on account at Ashtanga Cheshire Studios can be given if workshop/course is sold out and there is a wait list.
Credit on account or refund will be provided if the workshop is cancelled by the studio.
If you would like to give your space to another client you must email us with their name to update the records and to ensure they have signed the waiver.
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All items purchased at the studio are non-refundable.
Credit on account at Ashtanga Cheshire Studios or exchange will be provided if an item is found faulty or in unusable condition. -
I agree that I am participating in yoga classes, health programs, workshops and/or other wellness, body work, therapy, exercise and healing arts activities (collectively, the “Activities”) offered by Ashtanga Cheshire Studios Ltd. The Activities may be offered in the physical location of the School or offered online by videos, television, podcasts, apps or other digital media or platforms. All of such offerings, either physical or online, shall be considered “Activities.”
I recognize that I must be in adequate physical and mental health to participate in the Activities. I understand that the Activities may require intense physical exertion, and I represent and warrant that I am physically fit enough to participate, and I have no medical condition which would prevent my full participation in the Activities.
I recognize that the Activities may cause or aggravate a physical injury or medical condition. I understand that it is my responsibility to consult with a physician before my participation in the Activities. If I have done so, I have taken the physician’s advice. I understand that the School reserves the right to refuse my participation in any Activity on medical, fitness or any other grounds.
I am aware that my participation in the Activities could result in high blood pressure, fainting, heartbeat disorders, physical injury, heart attack or stroke and may aggravate pre-existing injuries. I understand that I could experience muscle, back, neck and other injuries as a result of my participation in the Activities. I understand my physical limitations and I am sufficiently self-aware to stop or modify my participation in any Activity before I become injured or aggravate a pre-existing injury.
In consideration of being permitted to participate in the Activities, I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might incur as a result of participating in the Activities at the School, including those which may result from the negligence of the School.
In further consideration of being permitted to participate in the Activities, I knowingly, voluntarily and expressly waive any “Claim” (as defined below) I may have against the School, its owners, managers, teachers, instructors, workshop presenters, employees, independent contractors and staff (each, a “Released Party”) that I may sustain as a result of participating in the Activities at the School even if the Claim arises from the negligence of any Released Party or anyone else.
I agree to indemnify and hold harmless each Released Party from any loss, cost, or liability incurred in defending any Claim made by me or anyone making a Claim on my behalf, even if the Claim is alleged to or did result from the negligence of any Released Party or anyone else.
“Claim” includes but is not limited to any and all liabilities, claims, demands, expenses, fees, legal actions, rights of actions for damages, personal injury, mental suffering and distress, or death that I may suffer, my spouse, children or unborn child may suffer (including any legal fees or expenses) in connection with participation in any Activity.
I, my heirs or legal representatives forever release, waive, discharge and covenant not to sue any Released Party for any Claim caused by any negligence or other acts of a Released Party.
I hereby understand that the School from time to time may photograph, video, or otherwise record classes or events occurring at the School and place such photographs and videos on its Website or social media platform. I hereby consent to the use of my image that may appear in any such photograph or video.
I acknowledge that I have carefully read this agreement and fully understand its contents. I voluntarily and knowingly agree to the terms and conditions stated herein. I am aware that by signing this agreement, I am giving up substantial rights, including my right to sue and certain legal rights my heirs, next of kin, executors, administrators and assigns may have against any Released Party.
I have read the above release and waiver of liability and understand its contents. I understand that it is my responsibility to find a pace that suits me. I agree to the terms and conditions stated above.
Studio etiquette
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Our team diligently deep cleans all areas of our studios each day with eco friendly cleaning products
All high-traffic surfaces are regularly disinfected
Our staff will be staying home to rest if they are feeling unwell
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You must arrive on time for the session you have booked. We have at least 15 minutes to 30 minutes between most classes to give you ample time to check-in and get settled.
If you have booked a class and do not arrive on time, you risk losing your space to someone on the waitlist.
If you are late (within 5 mins of the start of class) and the class is not full, you may still be admitted to practise. If the class is full, you will be turned away. If you are more than 5 minutes late you will not be admitted regardless of whether it is full or not. You will not receive a refund. -
You can use a studio mat. However you are encouraged to bring or purchase your own mat. You must wipe-clean the studio mat after use. Spray bottles and wiping cloths are provided.
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All students are responsible for their own belongings. All items left behind will be stored in ‘Lost & Found’.
Please contact reception if you think you might have left something at the studio or email hello@ashtangacheshirestudios.co.uk
Items will be kept for one month and anything left unclaimed will be given to charity.
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If you are feeling unwell, do not attend class
Retreat bookings & payments
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Bookings are only reserved once payment of the 30% non-refundable deposit is received
All bookings must be paid via bank transfer to emailed bank account.
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The final retreat balance must be paid 30 days before the retreat commences
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You are entitled to cancel your place at anytime, however, Ashtanga Cheshire is entitled to keep 100% of the retreat cost.
If the retreat space is cancelled outside 60 days it is at Ashtanga Cheshire's discretion to refund a % of amount paid if another person can fill the place or exchange the place as credit for another Ashtanga Cheshire Immersion retreat. However the 30% non-refundable deposit will be lost and cannot be transferred.
If the cancellation is given within 60 days of the retreat start date 100% of the amount paid will be non-refunable whether the space is sold by the company or not.
Ashtanga Cheshire is entitled to cancel the retreat at anytime and will provide a full refund no more than 14 days after the decision has been made.
We do not accept any liability for cancellations due to the event of natural disasters, terrorist actions, threats of war, travel disruptions, civil unrest and any other issues that are out of our control or changes in your personal circumstances that mean you can no longer attend.
Retreat travel + health & safety)
School of Ashtanga Cheshire - Code of Coduct
School of Ashtanga Cheshire - Refunds, Cancellations, Attendance, Absences and Lateness
School of Ashtanga Cheshire - Grievance Policy
School of Ashtanga Cheshire - Anti-Retaliation, Harrassment, Misconduct & Relationship Policy
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All travel arrangements to and from the retreat are your responsibility and cost unless stated otherwise
You must book your own travel and holiday insurance as soon as you have booked your place and flights
Travel insurance must cover all activities and yoga classes on the retreat
Ashtanga Cheshire does not take responsibility for any travel disruptions, cancellations or delays to your travel arriving or departing from the retreat
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You must advise Ashtanga Cheshire prior to the retreat if you have any illnesses or are pregnant. Before booking, you must consult a doctor to ensure you are fit to attend the yoga retreat
In case of emergency, we will endeavour to assist you in every way but Ashtanga Cheshire does not take responsibility for any accidents or injuries you may receive on the retreat
We endeavour to make the retreat environment a safe place for you, however, we will not take responsibility for any injuries or accidents that occur on the retreat
Yoga classes and activities are taken at your own risk
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We are entitled to ask you to leave the retreat if you display any anti-social behaviour
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We are committed to holding high ethical standards for our yoga teachers.
The primary goal of our code of conduct is the welfare and protection of our students, teachers, yoga community, and the public.
It articulates the ethical standards that our teachers and students must follow.
The Code of Conduct is intended to elevate the professionalism and integrity of our yoga teachers by adopting uniform standards for behavior yet recognising the diversity of the many traditions of the teaching and practice of yoga.
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Teachers will maintain the integrity, competency, and high standards of the yoga profession by continuously striving to improve their skills through keeping current in new developments in yoga practice and by participating in continuing educational programs.
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Teachers shall treat their students with respect and with regards to their individuality, dignity, and privacy.
Teachers shall commit to promoting the physical, emotional, and spiritual well-being of their students. Teachers shall cause no harm to their students, shall commit to practicing ahimsa, and strive to alleviate the suffering of all beings.
Teachers shall create and maintain a safe, clean, comfortable, and positive environment for the practice of yoga.
The relationship between a yoga teacher and a student is based on trust. To establish and maintain that trust, the teacher must be polite, considerate, and honest with their students. Teachers should practice good communication with their students. Teachers should listen attentively to students, respect their point of view, beliefs and culture, and should not allow their beliefs and values to adversely influence their relationship with their students. Teachers should avoid imposing their beliefs on others, although they may express them when appropriate in the class.
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Teachers are committed to maintaining impeccable standards of professional competence and integrity. Teachers are committed to promoting the physical, emotional, mental, and spiritual wellbeing of their students. Teachers are committed to practicing yoga as a way of life, which includes adopting the fundamental moral principles of yoga.
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Our studio will not engage in the unauthorised practice of medicine. We will not recommend treatment, diagnose a condition, or suggest that a student should disregard a physician’s advice. We will refer our students to medical doctors or complimentary licensed professionals when appropriate.
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Our studio will maintain the confidentiality of all private information disclosed by our teachers, students and clients. We will maintain commercially reasonable policies and procedures to protect the confidentiality of all private information disclosed by our teachers, students, and clients.
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Teachers are part of a network of healthcare and well-being professionals and shall seek to develop interdisciplinary relationships. Teachers shall conduct themselves in an honorable manner in their relations with their colleagues and other wellness practitioners. Teachers shall not openly criticize practices followed by other yoga schools or teachers.
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Our studio will not make false, deceptive, or fraudulent statements or advertisements concerning: (i) the training, experience, or competence of our teachers; (ii) the academic degrees or credentials of our teachers; (iii) their institutional or association affiliations; (iv) their services, including classes, workshops, and teacher trainings; (v) the scientific or clinical basis for or results
or degree of success of, their services; (vi) their fees; (vii) unusual or unique abilities of our teachers, including statements involving sensationalism or exaggeration; or (viii) an intent to exploit a student’s fears, anxieties or emotions, or to create unjustified claims of results.
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Our studio will not discriminate against or refuse to provide teaching or professional help to any student, client or employee based on any protected class such as age, gender (including pregnancy), race, ethnicity, culture, national origin, religion, sexual orientation, disability, socioeconomic status or genetic information. We will not discriminate in the workplace.
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Teachers will be honest, straightforward, fair, and conscientious in conducting all of their business affairs. Teachers will manage their business affairs according to recognized standard business and accounting practices. Teachers will discuss all fees and financial arrangements in a straightforward professional manner.
Teachers will seek opportunities to render service to individuals or groups who are underserved by the broader yoga community on a pro bono basis.
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In order to reserve your place on the training a non-refundable deposit is required. The place on the training is only reserved once this deposit has been received by Ashtanga Cheshire.
Please note this deposit is non-refundable and non-transferable to another yoga teacher training.
Full payment for the training must be made 8 weeks prior to the start date.
If you cancel your place on the training less than 8 weeks before the start date of the training, Ashtanga Cheshire will not be able to refund any of the full payment. It is up to the discretion of Ashtanga Cheshire to refund some or all of the fee (minus the non-refundable deposit) if Ashtanga Cheshire is able to fill the place on the teacher training.
If you have to leave the training once it has started at any point, KAshtanga Cheshire will not be able to offer a partial refund for the remainder of the course and will not be able to transfer your place to a future training.
If you must withdraw from the program for special circumstances such as a serious illness, injury, change in circumstances or bereavement, Ashtanga Cheshire will unfortunately not be able to give any refund.
It is up to the discretion of Ashtanga Cheshire if they can defer the remaining modules to a future training.
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Ashtanga Cheshire takes no responsibility for cancellation of flights or any transport booked to travel to the Immersion in Sintra, Portugal and will not be held responsible for any refunds and charges incurred associated.
Ashtanga Cheshire will not be able to refund the training costs if for any reason you are unable to attend the immersion in Sintra, Portugal.
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In the case of force majeure like the pandemic, we will convert the non-refundable deposits into yoga teacher training credit for all students. All deposits will be transferred to other training, this can only be done once.
No cash refunds will be issued.
If the course is forced to be postponed part way through the course, Ashtanga Cheshire will rearrange the remaining modules of the course and if this is not possible for students to attend, Ashtanga Cheshire will transfer to the next training that they are available for.
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We require 100% attendance to graduate and receive a certificate of completion from our program. Class attendance will be taken throughout the training.
Please ensure you can attend all modules before committing to the training.
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Please do not be late for trainings, if you are repeatedly late we have the right to ask you to reschedule the module with added costs.
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In the case of any emergency absences, please notify the training director immediately.
Each student is responsible for re-scheduling modules with the teachers. Students must pay £125 per hour for missed modules with the teacher.
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We encourage anyone who has been the subject of sexual misconduct or of any other action that violates our policies or Code of Conduct to report the incident to School of Ashtanga Yoga management.
The report should contain the following information:
Your full name;
Your email and phone number;
The name of the person the grievance is against;
A description of the policy violation;
The date and location of the policy violation;
Names and contact information of any witnesses with first-hand knowledge of the situation; and
Any other credible evidence that is available to support the grievance.
In the interest of fairness, all reports must be made by the person who has personally experienced the misconduct. All reports must be made in good faith based on information the person reporting the incident reasonably believes to be accurate.
We may request additional information from the person reporting the incident throughout the course of review of the report.
We will take appropriate action to ensure compliance with our policies. School of Ashtanga Cheshire Management will impose any sanctions that it feels are fair, just, and reasonable under all circumstances.
We will not allow anyone to retaliate against any person for making a report in good faith or providing information in connection with an investigation into an alleged violation.
Any information provided during a grievance review will be treated on a confidential basis. Similarly, any actions taken in response to the report will also be confidential.
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We recognise that our school has an obligation to give a person accused of misconduct a reasonable level of due process. Because the person may lose his or her job and their reputation may be tarnished, the decision-making process must be fair and objective.
Ashtanga Cheshire Management will gather all of the relevant facts surrounding the matter and make a fair and objective decision based on the facts.
We reserve the right to interview the person who reported the situation, the person who perpetrated the misconduct, and any other people who have direct knowledge about the situation.
We will examine all other credible and objective evidence about the situation.
After the reviewing body gathers the facts, we will determine if the allegations are credible. If it is determined the allegations are true, we will decide on the sanctions to impose and then communicate the decision to those involved.
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All cases of abuse and misconduct, from inappropriate commentary to physical assault, will be judged objectively and we will provide a sanction that fairly and equitably addresses the situation, giving due considerations, to all the facts.
In many cases, it may be hard to uncover all the facts, there may be conflicting facts, there may be conflicts of interest, and there may be circumstances and facts that weigh on both sides of the situation.
However, we will use sound and careful judgment in deciding what type of sanctions to impose.
These are the four outcomes:
1. No action. The facts do not show that the person committed the policy violation.
2. A Warning. The facts show that the person’s actions were minor and that a warning is a fair sanction. The warning could be coupled with counseling.
3. Time Out. The facts show that the person’s actions were serious, and they warrant suspending the person from the studio or community for a decided amount of time. However, the actions were not so serious that they support termination of employment. For example, the person may be good hearted, but made a mistake in judgement. This may weigh toward leniency.
The “Time Out” period is usually one year but it may be shorter depending upon the circumstances. During the “Time Out” the person gets counseling and does personal development.
4. Dismissal. The facts show that the person’s actions were so serious that they warrant dismissing the person from the studio or community. The person is dismissed, and their employment or independent contractor agreement is terminated. Legal action will be taken if required.
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We will not retaliate against any person for having reported or threatened to report harassment, discrimination, retaliation, or violations of our Code of Conduct or polices, or for participating in an investigation into any of the foregoing. Anyone who retaliates against a person will be subjected to disciplinary action, up to and including termination.
We encourage any person — including employees, non-employees, and students — who believe they have been subject to retaliation to inform Kindred School of Yoga Management.
We have a zero-tolerance policy for sexual harassment or sexual misconduct. We will do everything possible to ensure that you are not retaliated against by anyone because you have reported misconduct.
The report should contain the following information:
Your full name;
Your email and phone number;
The name of the person the grievance is against;
A description of the policy violation;
The date and location of the policy violation;
Names and contact information of any witnesses with first-hand knowledge of the situation; and
Any other credible evidence that is available to support the grievance.
In the interest of fairness, all reports must be made by the person who has personally experienced the misconduct. All reports must be made in good faith based on information the person reporting the incident reasonably believes to be accurate.
We may request additional information from the person reporting the incident throughout the course of review of the report.
We will take appropriate action to ensure compliance with our policies. School of Ashtanga Cheshire Management will impose any sanctions that it feels are fair, just, and reasonable under all circumstances.
We will not allow anyone to retaliate against any person for making a report in good faith or providing information in connection with an investigation into an alleged violation.
Any information provided during a grievance review will be treated on a confidential basis. Similarly, any actions taken in response to the report will also be confidential.
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Harassment is a legal term that means unwelcome verbal and non-verbal conduct directed against someone in a protected class.
Sexual harassment is a legal term that means unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature in the workplace.
Sexual misconduct is a non-legal term used informally to describe a broad range of behaviors which may or may not involve harassment.
Your school has flexibility in creating your Anti-Harassment Policy. We encourage you to consider and address multiple potential situations within your policy, including your stance on non-sexual harassment, consensual romantic relationships, and non-consensual harassment allegations.
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We do not permit managers, employees, teachers, independent contractors, students, or others in the workplace to harass any other person because of age, gender (including pregnancy), race, ethnicity, culture, national origin, religion, sexual orientation, disability, socioeconomic status, genetic information, or any other basis proscribed by law.
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We do not tolerate sexual harassment in our studio. Sexual harassment refers to any unwelcome sexual attention, sexual advances, requests for sexual favors, and other verbal, visual, or physical conduct of a sexual nature when:
(a) submission to such conduct is made either explicitly or implicitly a term or condition of an individual’s employment;
(b) submission to or rejection of such conduct by an individual is used as the basis for employment decisions affecting such individual;
(c) such conduct has the purpose or effect of unreasonably interfering with an individual’s work performance; or
(d) such conduct has the purpose or effect of creating an intimidating, hostile or offensive working environment.
Examples of sexual harassment include unwanted and unnecessary physical contact; offensive remarks (including unwelcome comments about appearance); obscene jokes or other inappropriate use of sexually offensive language; the display in the studio of sexually suggestive objects or pictures; and unwelcome sexual advances by teachers, students, customers, clients, or other visitors to a studio. Non-physical gesture, behavior, unnecessary physical contact, verbal suggestion, or innuendo may constitute sexual harassment.
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We prohibit sexual misconduct in our studio. Sexual misconduct is any unsolicited and unwelcome sexual advance including requests for sexual favors, sexual touching, and verbal, visual, or physical conduct that creates a sexually hostile environment in a yoga class or studio.
Teachers may not use sexually suggestive language (including sexual jokes and degrading comments), gestures, movements, or images in their classes, in their studios, on their websites, or in their social media platform.
Teachers should avoid making comments on their students’ appearance that could be perceived as sexually oriented or suggesting an attraction. Teachers should avoid making comments that idealize or assume a specific body type or image. If a student tells a teacher that any behavior is unwelcome and the teacher repeats the behavior, it may be considered harassment.
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Teachers shall avoid getting into personal or sexual relationships with students that may result in the impairment of their professional judgment or that may compromise the integrity of their teaching. If a relationship begins to develop, the teacher should bring it to school management.
Yoga teachers are committed to maintaining impeccable standards of professional integrity and to promoting the physical, emotional, and spiritual well-being of their students. Teachers recognize the inherent imbalance of power in the teacher-student relationship and recognize that romantic relationships with students have the potential of exploiting the trust of students, creating dependent relationships, and compromising the integrity of the teacher.
Teachers should avoid acting on, responding to, or allowing sexual contact or romantic attraction with a student even if the student initiates the relationship. Teachers should ensure that their relationships with students are always professional, and not open to misunderstanding or misinterpretation.
However, if a romantic attraction does begin to develop with a student, teachers should seek guidance from school management before acting on the attraction.
The school management will then decide how it wishes to handle the relationship. For example, it may bless the relationship, but establish boundaries to prevent conflicts of interest and other problems. It may also decide that either the teacher or student should leave the school.
If a teacher has a pre-existing relationship with a student that did not arise from the teacher-student relationship, it should be brought to the attention of the school’s management so that it can guide the couple in maintaining high ethical standards.